MSP Service Desk Level 3 - San Diego

San Diego, CA

Full Time

Client Services

Experienced

Currently seeking full time Project Engineer (Level 3) for a Managed Services Provider in Orange County and San Diego, California. Looking for technology professionals interested in joining a fun, high paced team. We specialize in Managed Services and Microsoft and VMWare technologies.

Responsibilities:

The Network Support Technician will interface with clients, internal service and project departments. The job will include but is not limited to installation, diagnosis and troubleshooting systems/servers and Network services.

This will include but is not limited to:

Architect and Install servers/systems, routers, firewalls and other equipment for clients
Design/Implement/Support network and server (on premise and cloud based) infrastructure
Architect cloud infrastructure and migration planning
Respond to service requests and repair the malfunctioning equipment/software in a timely manner
Create/improve Technical Service Group standards and implementation methods
File timely technical reports and create update technical documentation
Some lifting of computer equipment
Driving to client locations may be required

Position Requirements:

Ideal applicants will have familiarity with Windows Servers, Windows 10/11, Microsoft Azure, AWS, SQL, Active Directory, Microsoft 365
Familiarity and proficiency with Cisco, SonicWall, Dell, EMC, VMWare
Proficiency with switches, firewalls, IP routing, network security, VOIP, and the OSI model
Proficiency with virtualization
Superior troubleshooting skills are a must
Must be fast learner with good verbal and written communication skills
Excellent customer service skills
3-5 Years of Network experience, MSP experience preferred
Knowledge of Autotask (or Connectwise) and RMM solutions
One or more IT certifications/training
High school diploma or equivalent is required
Advanced knowledge of computer networking
Advanced knowledge of PC hardware
Advanced knowledge of Windows operating system and utilities

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Do you have a valid driver's license?*

Are you willing to relocate?*

What's your highest level of education completed?

LinkedIn Profile URL:

Desired salary*

Earliest start date?

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*

150

References: Please enter names and contact information:

Human Check*

Submit Application

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.

MSP Service Desk Level 3 - San Diego

Apply for this position